Communication & Technical Communication


Communication is a social process that requires the participation of two or more persons. It involves the human ability to use abstract concepts in order to affect the actions and thinking of other individuals.

Bosco, F. M., & Angeleri, R. (2010). Communication. In L. Cummings (Ed.), The pragmatics encyclopedia. London, UK: Routledge. Retrieved from

Technical communication is a broad field and includes any form of communication that exhibits one or more of the following characteristics:

  • Communicating about technical or specialized topics, such as computer applications, medical procedures, or environmental regulations.
  • Communicating by using technology, such as web pages, help files, or social media sites.
  • Providing instructions about how to do something, regardless of how technical the task is or even if technology is used to create or distribute that communication.

Society for Technical Communication (2017).  Defining technical communication.  Retrieved from


business communication, business writing, communication, conversation, interpersonal communication, interpersonal relations, interviewing, language, non-verbal communication, public speaking, social interaction, social network, speech, technical communication, technical writing, verbal communication

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