DeVry University Library: Ask A Librarian
Ask A Librarian
- Live ChatYou can chat live with a DeVry University Librarian via our online Ask-a-Librarian service. This is an interactive Q and A chat. You can receive a transcript at the end of the chat session.
- E-mailEmail questions are answered during the hours of the Ask-a-Librarian chat service.
800-293-3044
You can also call us at 800-293-3044 during the times listed below or regular business hours. If a librarian is not immediately available, please leave us a message, and we'll get back to you no later than the next business day.
630-448-4633
Our team of librarians is available to help you access library resources, search for information, and provide direction for your research questions. We offer a variety of connection options, including text messaging at 630-448-4633.
- IROC Individual Research Online ConsultationFor more in-depth research assistance, consider scheduling an Individual Research Online Consultation. You, or you and your team, can meet online with a librarian for research advice. The librarian can orient you to the virtual library, explain advanced searching, and direct you to appropriate resources.
IROC sessions will generally not last more than one hour.
Please make your request at least two business days in advance. Your appointment will be confirmed by a Librarian. If you do not hear from a Librarian in 3 business days, contact Patti Meyer (pmeyer@devry.edu, 630-706-3172).
The DeVry Virtual Library is not able to guarantee patron privacy while using a 3rd party-service.
Ask A Librarian
The Ask-a-Librarian service will be closed Saturday, December 21, through Friday, January 3, for the holiday break. Normal hours will resume on Saturday, January 4. Happy holidays from the library team!
Live Chat
You can chat live with a DeVry University Librarian via our online Ask-a-Librarian service. This is an interactive Q and A chat. You can receive a transcript at the end of the chat session.
| Eastern Time | Central Time | Mountain Time | Pacific Time | |||
| Mon-Thu 1pm-11pm | Mon-Thu 12pm-10pm | Mon-Thu 11am-9pm | Mon-Thu 10am-8pm | |||
| Fri 1pm-8pm | Fri 12pm-7pm | Fri 11am-6pm | Fri 10am-5pm | |||
| Sat 2pm-6pm | Sat 1pm-5pm | Sat 12pm-4pm | Sat 11am-3pm | |||
| Sun 4pm-8pm | Sun 3pm-7pm | Sun 2pm-6pm | Sun 1pm-5pm |
Email
Email questions are answered during the hours of the Ask-a-Librarian chat service.
Joe Louderback Heather Burke Herman Jason Rossi
IROC
For more in-depth research assistance, consider scheduling an Individual Research Online Consultation. You, or you and your team, can meet online with a librarian for research advice. The librarian can orient you to the virtual library, explain advanced searching, and direct you to appropriate resources.
IROC sessions will generally not last more than one hour.
Please make your request at least two business days in advance. Your appointment will be confirmed by a Librarian. If you do not hear from a Librarian in 3 business days, contact Patti Meyer (pmeyer@devry.edu, 630-706-3172).
The DeVry Virtual Library is not able to guarantee patron privacy while using a 3rd party-service.
Knowledge Base (FAQ's)
If Ask-a-Librarian is not available, try out the Knowledge Base. The Ask-a-Librarian Knowledge Base is a collection of prepared research assistance directions created in anticipation of your questions. Use a keyword search term, for example: password, SOCS350, scholarly…
Our Service Pledge
It is my pleasure to assist you and in doing so I promise to be respectful, timely, and accurate. I promise to help you develop the research skills you need to achieve your career goals. It is important to me that I provide you with consistent customer care. I promise to actively listen and question to clarify your need for information. I promise to communicate clearly with you and to follow up on inquires that require further attention. I will work continually to improve my research skills to align with our university programs.