Training and Development- This course examines training and organizational development techniques used by corporations to improve individual and corporate effectiveness. Topics include needs analysis, implementation planning, and outcomes assessment.
These are a sampling of eBooks available from the library.
The Art and Science of Training by Elaine BiechA Washington Post #1 bestseller! There are more similarities than differences between how artists and scientists work. Both ask countless questions. Both search in earnest for answers. Both are dedicated to reaching the best results. Not so different from today's trainers, are they? Elaine Biech, one of the most highly regarded names in talent development, has set out to identify the perfect blend of content mastery and audience insight. The result is this highly informative book.The Art and Science of Training presents the science for learning and development, but it also emphasizes that training success lies in knowing what to do when things don't go as planned. Discover how top facilitators always put learners first, even when faced with exceptions to the rule--the unwilling learner, the uninformed supervisor, the inappropriate delivery medium, or the unmanageable performance challenge. And learn why you must understand people, not only content, to ensure consistently exceptional learning experiences. Science is both a body of knowledge and a process. Art is the expression of creativity and imagination. Where they intersect is the best way to help others learn and grow.
Publication Date: 2017-01-30
Beat Gender Bias by Karen MorleyBias might be built in to how our brains work, but that doesn't make it acceptable. Recent advances in psychology and neuroscience have given us unprecedented insight into how biases interfere with good decision-making. When it comes to leadership, biases create a 'sticky floor', making it hard for women to rise to the top. The good news is that the change to gender balance can be accelerated if you know more about how bias works.In this book, Dr Karen Morley explains how biases, particularly the insidious unconscious ones, trip us up. She outlines an approach for minimising their impact in organisations, with Bias Busters - specific actions you can take with the goal of making it easier to notice, talk about and overcome bias.Beat Gender Bias is for leaders and all men and women who want a better working world. By creating an inclusive culture, organisations create personal, social and economic value that will sustain future success.This book makes it clear how you can make a difference and play a bigger, more satisfying part in creating a more inclusive world.
Publication Date: 2022-01-01
Building an Inclusive Organization by Stephen Frost; Raafi-Karim AlidinaFINALIST: Business Book Awards 2020 - An Exceptional Book That Promotes Diversity Category LONGLISTED: CMI Management Book of the Year 2020 - Society Transformed Category A diverse workforce is a business imperative. Without it, companies are made up of employees who come from the same background and have the same skills and, therefore, the same blind spots. A diverse workforce brings together different strengths, a variety of experiences, a huge breadth of knowledge and a wealth of creative problem-solving techniques. However, in order to leverage the benefits of this diverse workforce, businesses must be inclusive. Inclusion ensures that employees feel supported, are treated fairly and are therefore happier, more engaged and more productive. Building an Inclusive Organization is a practical guide to creating an environment of real inclusion. It explains how to remove unconscious bias from company processes including recruitment and selection, how to make the case for diversity and inclusion to all stakeholders and how to embed inclusion into an organization's culture and overall business strategy. Packed with case studies from organizations including KPMG, Uber, Salesforce, Harvard University and the UK National Health Service (NHS), Building an Inclusive Organization shows how to implement robust processes and policies to foster diversity and inclusion in organizations of any size, and in all sectors, including the creative industry, finance, tech, and academia and foundations. Guidance and advice is also provided on how to use 'nudges' to change behaviours and overcome bias, how to achieve transparency and accountability, and how to measure, review and evaluate inclusion.
Publication Date: 2019-02-26
The Employee Experience Advantage by Marshall Goldsmith (Foreword by); Jacob MorganResearch Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now. How can organizations truly create a place where employees want to show up to work versus need to show up to work? For decades the business world has focused on measuring employee engagement meanwhile global engagement scores remain at an all time low despite all the surveys and institutes that been springing up tackle this problem. Clearly something is not working. Employee engagement has become the short-term adrenaline shot that organizations turn to when they need to increase their engagement scores. Instead, we have to focus on designing employee experiences which is the long term organizational design that leads to engaged employees. This is the only long-term solution. Organizations have been stuck focusing on the cause instead of the effect. The cause is employee experience; the effect is an engaged workforce. Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments. This book explores the attributes that organizations need to focus on in each one of these environments to create COOL spaces, ACE technology, and a CELEBRATED culture. Featuring exclusive case studies, unique frameworks, and never before seen research, The Employee Experience Advantage guides readers on a journey of creating a place where people actually want to show up to work. Readers will learn: The trends shaping employee experience How to evaluate their own employee experience using the Employee Experience Score What the world's leading organizations are doing around employee experience How to design for technology, culture, and physical spaces The role people analytics place in employee experience Frameworks for how to actually create employee experiences The role of the gig economy The future of employee experience Nine types of organizations that focus on employee experience And much more! There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. The Employee Experience Advantage shows you how to do just that.
Publication Date: 2017-03-27
The Essential HR Guide for Small Businesses and Startups by Marie Carasco-Saul; William J. RothwellFeatures tried-and-true, ready-to-use tools, examples, and resources, this guide teaches the nuts and bolts of HR for small businesses and startups and is the perfect desk reference for any organization who may not have the financial resources to invest in a fully-staffed HR department. Guides readers through the HR essentials, including developing policies and organizational best practices, managing and measuring performance, driving engagement and cultivating a culture, understanding legal obligations, assessing, risk, and guidance for developing leaders.
Publication Date: 2020-04-27
Investing in People by Wayne F. Cascio; John W. Boudreau; Alexis A. FinkThe demand for organizational accountability has never been greater. The future of work, talent, and employment are changing at an unprecedented pace, and organizational decisions about how to invest in people are under increasing scrutiny. Leaders realize their decisions about human resources are crucial in an uncertain and interconnected world, yet decisions about people remain among the least systematic and evidence-based, compared to resources such as money and technology. Investing in People draws upon state-of-the art practice and research across disciplines including psychology, economics, accounting, and finance to provide HR professionals and leaders with proven guidelines for evaluating key HR initiatives. It is based on a comprehensive framework that clarifies and supports strategic linkages between investments in human capital and important outcomes that senior leaders most care about, such as talent acquisition, engagement, learning, customer service and higher financial returns. Readers will master crucial foundational principles such as risk, return, and economies of scale and use them to evaluate investments objectively in everything from work/life programs to training. Also included are powerful ways to integrate HR with enterprise strategy and budgeting and gain decision buy-in from business leaders outside HR.
Publication Date: 2019-06-21
Managing the Human Factor by Bruce E. KaufmanHuman resource departments are key components in the people management system of nearly every medium-to-large organization in the industrial world. They provide a wide range of essential services relating to employees, including recruitment, compensation, benefits, training, and labor relations. A century ago, however, before the concept of human resource management had been invented, the supervision and care of employees at even the largest companies were conducted without written policies or formal planning, and often in harsh, arbitrary, and counterproductive ways. How did companies such as United States Steel manage a workforce of 160,000 employees at dozens of plants without a specialized personnel or industrial relations department? What led some of these organizations to introduce human resources practices at the end of the nineteenth century? How were the earliest personnel departments structured and what were their responsibilities? And how did the theory and implementation of human resources management evolve, both within industry and as an academic field of research and teaching? In Managing the Human Factor, Bruce E. Kaufman chronicles the origins and early development of human resource management (HRM) in the United States from the 1870s, when the Labor Problem emerged as the nation's primary domestic policy concern, to 1933 and the start of the New Deal. Through new archival research, an extensive review and synthesis of the historical and contemporary literatures, and case studies illustrating best (and worst) practices during this period, Kaufman identifies the fourteen ideas, events, and movements that led to the creation of specialized HRM departments in the late 1910s, as well as their further growth and development into strategic business units in the welfare capitalism period of the 1920s. The research presented in this book not only uncovers many new aspects of the early development of personnel and industrial relations but also challenges central parts of the contemporary interpretation of the concept and evolution of HRM. Rich with insights on both the present and past of human resource management, Managing the Human Factor will be widely regarded as the definitive account of the early history of employee management in American companies and a must-read for all those interested in the indispensable function of managing people in organizations.
ABI/INFORM GlobalThis link opens in a new windowCovers business conditions, management techniques, business trends, management practice and theory, corporate strategy and tactics, and the competitive business landscape worldwide. In depth coverage to over 3,000 publications, including the Wall Street Journal from 1984 to the present. Also includes profiles for 60,000+ companies and their executives. Search results include ebooks from eBrary
EBSCOhostThis link opens in a new windowProvides access to approximately 30 periodical databases (many of them full text), covering a wide-variety of subject areas. Mobile Access instructions
IBISWorldThis link opens in a new windowIndustry reports and lead industry information statistics.
Plunkett Research OnlineThis link opens in a new windowIndustry sector analysis and research, industry trends and industry statistics. Great job search and excellent industry videos.
ProQuest CentralThis link opens in a new windowFull-text periodicals covering "all major subject areas, including business, health and medical, language and literature, social sciences, education, science and technology, as well as...performing and visual arts, history, religion, philosophy, and...thousands of full-text newspapers from around the world".
RefWorksThis link opens in a new windowA comprehensive reference management service for preparing bibliographies in APA and other citation styles. Use RefWorks to import and create citations, build lists of references, and integrate citations into your papers using the Write-n-Cite app.
SocINDEX with Full TextThis link opens in a new windowCovers more than two million records with more than 850 full-text journals dating back to 1908; includes more than 800 books and 16,000 conference papers.
Credo ReferenceAn eBook collection of 600+ high-quality, constantly updated reference books, dictionaries, encyclopedias and atlases.
RefWorksA comprehensive reference management service for preparing bibliographies in APA and other citation styles. Use RefWorks to import and create citations, build lists of references, and integrate citations into your papers using the Write-n-Cite app.
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