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Business Communication by Peter Hartley; Clive Bruckham This work provides a comprehensive, up-to-date introduction to modern business communication, which integrates communication theory and practice and challenges many orthodox views of the communication process. Among the subjects covered are: interpersonal communication, including the use and analysis of nonverbal communication; group communication, including practical techniques to support discussion and meetings; written presentation, including the full range of paper and electronic documents; oral presentation, including the use of electronic media; and corporate communication, including strategies and media.

Business Communication by Harvard Business School Press Staff (Compiled by) With advice and tools for improving a wide array of communication skills--from delivering an effective presentation to drafting proposals to the effective use of e-mail--Business Communication helps managers deliver information effectively.

Harvard Business Review on Effective Communication by Ralph G. Nichols; Leonard A. Stevens; Antony Jay; George Prince; M. Fernando Bartolome; Chris Argyris; Harvard Business School Press Staff (Compiled by) Delivers the fundamental information professionals need to stay competitive in this world. This book includes topics such as how to run a successful meeting, change employees' behavior, and build useful management teams. It offers useful tips for business people.

Issues and Trends in Technology and Human Interaction by Bernd Carsten Stahl Issues and Trends in Technology and Human Interaction consists of research in the areas of e-commerce through law and culture, intellectual capital in knowledge management, and the philosophy of technology, among other topics. This book also investigates the interaction of technology and humans from a variety of viewpoints, and presents technology assessment of software/hardware development, interaction and conversion between technologies and their impact on society, and phenomenology of e-government.